Infrastructure Management
IHSYSTEMS technology management services encompass desktop and server management,
data center management, networking, LAN setup, communications management, and technical
assistance as well as business continuity and disaster recovery services. We keep
our clients' business applications running smoothly using a management model that
leverages our global delivery capabilities (onsite, offsite, nearshore and offshore)
and cost advantages while matching the right resources to each client's requirements.
Our infrastructure management teams provides following services:
- Remote Network, Website, Databases & Application
Monitoring
- On-site Support
- LAN and Server Setup
- Firewall, VPN and other Network Security
- Security Analysis & Alerts
- Desktop Users Support
- Project Management
- Outsource & Team Building
- Disaster Recovery & Redundant Host Site
- Archieving and Replication Services
IHSYSTEMS unique and flexible management model enables our clients to reduce costs
and improve performance while maintaining control over the strategic direction of
their IT environment, strengthening the mutually beneficial partnership between
IHSYSTEM and its clients. Our adherence to management frameworks ensures efficiency,
reliability and consistently high-quality service levels.
By implementing IHSYSTEM's technology management services and leveraging our global
delivery capabilities, our clients achieve benefits such as:
- Significant reduction in current cost of maintaining and supporting IT infrastructure
- 24*7 monitoring and on-site response
- Availability of internal technical talent to focus on more strategic initiatives
for the company
- Maintenance or improvement of current IT service levels
- Focus on core business and functions
- Global coverage and local support
- A guarantee of price, quality, productivity and service, tied to mutually agreed-upon
performance levels (long-term and mutually beneficial relationship)
- Access to new technologies that enhance business performance
- IHSYSTEMS partnerships with leading technology vendors
IH Systems also offers Database Managed Services, to
deliver database expertise for your Oracle, Sybase, SQL Server, and now IHSYSTEMS
is also offering DB2 environments. Through remote access or on-site support, we
offer a flexible array of services, from monitoring your databases, providing extra
resources when required, helping you through a database crisis, to providing 24x7
support and developing a full database outsourcing solution.
IHSYSTEMS technology management services are a core component of our end-to-end
IT and business services, which include hosted services.
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