IHSystem's User Agrement
This User Agreement ("Agreement") is an agreement between IHSYSTEMS, Inc.,
(also referred as IHSYSTEM, IHSYSTEM.COM or IHS) and the party set forth in the
related Registration Form ("User" or "You" and "Your")
incorporated herein by reference (together with any subsequent Registration Forms
or other online signup, acceptance or order form submitted by User, the "Registration
Form"), and applies to the purchase of all services ordered by User on the
Registration Form (collectively, the "Services"). As used herein the term
"User" and "You" shall also include any and all users, Customers,
subscribers, affiliates (including without limitations Users or non-Users to whom
IHSYSTEM provides links or banners to promote the services or products of IHSYSTEM
or any third party the services or products of which are offered by or obtained
through or in connection with IHSYSTEM), resellers or others (i) who sign up for,
use or obtain services or products from IHSYSTEM or from any third party services
or products of which are offered by or obtained through or in connection with IHSYSTEM,
or (ii) who visit the Web sites of IHSYSTEM and / or of any such third party.
PLEASE READ THIS AGREEMENT CAREFULLY.
SIGNING UP FOR THE SERVICES CREATES A CONTRACT BETWEEN YOU AND US, CONSISTING OF
THE ORDER, THE APPLICABLE SERVICE DESCRIPTION AND THIS USER AGREEMENT. YOU ARE AGREEING
TO BE BOUND BY THE TERMS OF THIS AGREEMENT AND ALL TERMS AND CONDITIONS INCORPORATED
BY REFERENCE IN THIS AGREEMENT, INCLUDING OUR ACCEPTABLE USE POLICY. YOUR USE OF
THE SERVICES CONSTITUTES ACCEPTANCE OF THIS AGREEMENT.
1. Acceptable Use Policy. Under this Agreement, User shall comply
with IHSYSTEM’s then current Acceptable Use Policy ("AUP"), as amended,
modified or updated from time to time by IHSYSTEM, and other agreements which currently
can be viewed under the Terms of Service section of this Web site (collectively,
the "Terms of Service"), and which is incorporated in this Agreement by
reference. User hereby acknowledges that it has reviewed the AUP and that the terms
of the AUP are incorporated herein by reference. In the event of any inconsistencies
between this Agreement and the AUP, the terms of the AUP shall govern. IHSYSTEM
does not intend to systematically monitor the content that is submitted to, stored
on or distributed or disseminated by User via the Service (the "User Content").
User Content includes content of User's and/or users of User's Web site. Accordingly,
under this Agreement, You will be responsible for Your users content and activities
on Your Web site. Notwithstanding anything to the contrary contained in this Agreement,
IHSYSTEM may immediately take corrective action, including removal of all or a portion
of the User Content, disconnection or discontinuance of any and all Services, or
termination of this Agreement in the event of notice of possible violation by User
of the AUP. In the event IHSYSTEM takes corrective action due to a violation of
the AUP, IHSYSTEM shall not refund to User any fees paid in advance of such corrective
action. User hereby agrees that IHSYSTEM shall have no liability to User or any
of User's users due to any corrective action that IHSYSTEM may take (including,
without limitation, suspension, termination or disconnection of Services).
2. Term; Termination; Cancellation Policy.
a. The initial term of this Agreement shall be as set forth in
the Registration Form (the "Initial Term"). The Initial Term shall begin
upon commencement of the Services to User. After the Initial Term, this Agreement
shall automatically renew. ADDITIONALLY AFTER THE INITIAL TERM, YOU ACKNOWLEDGE,
AGREE AND AUTHORIZE US TO AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR
SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL TERM, UNLESS TERMINATED OR CANCELLED
BY EITHER PARTY AS PROVIDED IN THIS SECTION. The Initial Term and all successive
renewal periods shall be referred to, collectively, as the "Term".
b. This Agreement may be terminated or cancelled;
i. by either party by giving the other party thirty (30) days prior
written notice provided that we may charge You a minimum of $50.00 or 50% of contract
price whichever is higher as an early cancellation fee,
ii. by IHSYSTEM in the event of nonpayment by User,
iii. by IHSYSTEM, at any time, without notice, if, in IHSYSTEM’s
sole and absolute discretion and/or judgment, User is in violation of any term or
condition of this Agreement and related agreements, AUP, or User's use of the Services
disrupts or, in IHSYSTEM’s sole and absolute discretion and/or judgment, could
disrupt, IHSYSTEM’s business operations and/or
iv. by IHSYSTEM as provided herein.
c. If You cancel this Agreement, upon proper notice to IHSYSTEM,
prior to the end of the Initial Term or any Term thereafter
i. You shall be obligated to pay all fees and charges accrued prior
to the effectiveness of such cancellation;
ii. IHSYSTEM may (but is not obligated to) refund to You all pre-paid
fees for basic hosting services for the full months remaining after effectiveness
of cancellation (i.e., no partial month fees shall be refunded), less any setup
fees, cancellation fees, and any discount applied for prepayment, provided that,
You are not in breach of any terms and conditions of this AUP, User Agreement, Anti-Spamming
Policy or Domain Policy; and/or
iii. We may charge You one hundred percent (100%) of all charges
for all Services for each month remaining in the Term (other than basic hosting
fees as provided in (ii) above).
iv. Any cancellation request shall be effective thirty (30) days
after receipt by IHSYSTEM, unless a later date is specified in such request.
d. IHSYSTEM may terminate this Agreement, without penalty,
i. if the Services are prohibited by applicable law, or become
impractical or unfeasible for any technical, Terms of Service or regulatory reason,
by giving User as much prior notice as reasonably practicable; or
ii. immediately, if IHSYSTEM determines that User's use of the
Services, the Web site or the User Content violates any IHSYSTEM term of service,
including the AUP, User Agreement, Anti-Spam Policy, Privacy Policy or Domain Policy.
If IHSYSTEM cancels this Agreement prior to the end of the Term for Your breach
of this Agreement and related agreements, including the AUP, User Agreement, Anit-Spam
Policy, Privacy Policy or Domain Policy or User's use of the Services disrupts our
network, IHSYSTEM shall not refund to You any fees paid in advance of such cancellation
and You shall be obligated to pay all fees and charges accrued prior to the effectiveness
of such cancellation; further, We may charge You 100% of all charges for all Services
for each month remaining in the Term and IHSYSTEM shall have the right to charge
You an administrative fee of a minimum of $50.00.
e. Upon termination of this Agreement for any cause or reason whatsoever,
neither party shall have any further rights or obligations under this Agreement,
except as expressly set forth herein. The provisions of Sections 2(e), 3, 4, 12,
13, 17, 19 and 20 of this Agreement shall survive the expiration or termination
of this Agreement for any cause or reason whatsoever, and, notwithstanding the expiration
or termination of this Agreement, the parties shall each remain liable to the other
for any indebtedness or other liability theretofore arising under this Agreement.
Termination of this Agreement and retention of pre-paid fees and charges shall be
in addition to, and not be in lieu of, any other Terms of Service or equitable rights
or remedies to which IHSYSTEM may be entitled.
f. If an account with a thirty (30) day money-back guarantee is
purchased and cancelled within thirty (30) days of sign-up, the User will, upon
request, receive a full refund of all hosting fees. Requests for these refunds should
be made through our Support Team. Refunds made for a thirty (30) day money-back
guarantee will not include domain registration fees, setup fees, or any fees for
additional services that are purchased in the first thirty (30) days.
The thirty (30) day money-back guarantee is valid for credit-card payments only.
Due to the costs associated with processing payments made by other methods, we are
not able to offer the thirty (30) day money-back guarantee for other payment methods.
g. You have ninety (90) days to dispute any charge or payment processed
by IHSYSTEM. If you have a question concerning a charge you believe is incorrect,
please contact us at billing@ihsystem.com
3. User's Responsibilities.
a. User is solely responsible for the quality, performance and
all other aspects of the User Content and the goods or services provided through
the User Web site.
b. User is responsible to logon and update their payment method and service charges
in IHSYSTEM billing system https://secure.ihsystem.com
c. User will cooperate fully with IHSYSTEM in connection with IHSYSTEM’s
provision of the Services. User must provide any equipment or software that may
be necessary for User to use the Services. Delays in User's performance of its obligations
under this Agreement will extend the time for IHSYSTEM’s performance of its
obligations that depend on User's performance on a day for day basis. User must
provide complete, correct and genuine contact information in the Registration Form
and update such information as necessary from time to time so it remains complete,
correct and genuine at all times; failure to do so may result in suspension or cancellation
of Services. User will notify IHSYSTEM of any change in User's mailing address,
telephone, electronic mail or other contact information.
d. User assumes full responsibility for providing end users with
any required disclosure or explanation of the various features of the User Web site
and any goods or services described therein, as well as any rules, terms or conditions
of use.
e. Because the Services permit Users to electronically transmit or upload content
directly to the User Web site, User shall be fully responsible for uploading all
content to the User Web site and supplementing, modifying and updating the User
Web site, including all back-ups. User is also responsible for ensuring that the
User Content and all aspects of the User Web site are compatible with the hardware
and software used by IHSYSTEM to provide the Services, as the same may be changed
by IHSYSTEM from time to time. IHSYSTEM shall not be responsible for any damages
to the User Content, the User Web site or other damages or any malfunctions or service
interruptions caused by any failure of the User Content or any aspect of the User
Web site to be compatible with the hardware and software used by IHSYSTEM to provide
the Services.
f. User is solely responsible for making back-up copies of the
User Web site and User Content.
g. IHSYSTEM does not maintain backup copies of User Web sites or
e-mail. IHSYSTEM cannot guarantee that the contents of a Web site will never be
deleted or corrupted, or that a backup of a Web site will always be available. Users
should always copy all content of a Web site to a local computer and IHSYSTEM strongly
suggest that Users make an additional copy (on tape, CD, multiple floppies, another
desktop, or elsewhere) to ensure the availability of the files.
h. User is responsible for maintaining the confidentiality of login
and billing information. IHSYSTEM is not liable for any account disputes that may
arise between various parties holding account login information. IHSYSTEM is not
responsible for any changes made to the account or any information that has been
modified by User, or any parties authorized by User, to access the Secure.Ihsystem.com.
User is responsible for updating and maintaining contact and billing information
with IHSYSTEM. Any changes to the User contact information must be made using the
account through https://secure.ihsystem.com or by contacting our Support Team. User
is responsible for ensuring that IHSYSTEM is able to notify the User for technical,
billing or other issues or purposes deemed necessary by IHSYSTEM to maintain the
account.
i. Free Web Hosting. If you have enrolled in a free plan, your Web
site may carry advertising HTML for IHSYSTEM or a third party, which could include
different types of advertisements, including banners or pop-ups. If you would prefer
not to have such advertising on your Web site, we encourage you to sign up for a
plan that does not include advertising. Our Support Team can help you choose the
plan that is right for you
4. User's Representations and Warranties.
a. User hereby represents and warrants to IHSYSTEM, and agrees
that during the Initial Term and any Term thereafter User will ensure that:
i. User is the owner or valid licensee of the User Content and
each element thereof, and User has secured all necessary licenses, consents, permissions,
waivers and releases for the use of the User Content and each element thereof, including
without limitation, all trademarks, logos, names and likenesses contained therein,
without any obligation by IHSYSTEM to pay any fees, residuals, guild payments or
other compensation of any kind to any Person;
ii. User's use, publication and display of the User Content will not
infringe any copyright, patent, trademark, trade secret or other proprietary or
intellectual property right of any person, or constitute a defamation, invasion
of privacy or violation of any right of publicity or any other right of any person,
including, without limitation, any contractual, statutory or common law right or
any "moral right" or similar right however denominated;
iii. User will comply with all applicable laws, rules and regulations
regarding the User Content and the User Web site and will use the User Web site
only for lawful purposes; and
iv. User has used its best efforts to ensure that the User Content
is and will at all times remain free of all computer viruses, worms, Trojan horses
and other malicious code.
b. User shall be solely responsible for the development, operation
and maintenance of User's Web site, online store and electronic commerce activities,
for all products and services offered by User or appearing online and for all contents
and materials appearing online or on User's products, including, without limitation
i. the accuracy and appropriateness of the User Content and content
and material appearing in its store or on its products,
ii. ensuring that the User Content and content and materials appearing
in its store or on its products do not violate or infringe upon the rights of any
person, and
iii. ensuring that the User Content and the content and materials
appearing in its store or on its products are not defamatory or otherwise illegal.
User shall be solely responsible for accepting, processing and filling User orders
and for handling User inquiries or complaints. User shall be solely responsible
for the payment or satisfaction of any and all taxes associated with its Web site
and online store.
c. User grants IHSYSTEM the right to reproduce, copy, use and distribute
all and any portion of the User Content to the extent needed to provide and operate
the Services
d. In addition to transactions entered into by You on Your behalf,
You also agree to be bound by the terms of this Agreement for transactions entered
into on Your behalf by anyone acting as Your agent, and transactions entered into
by anyone who uses Your account, whether or not the transactions were on Your behalf.
5. License to IHSYSTEM. User hereby grants to IHSYSTEM a non-exclusive,
royalty-free, worldwide right and license during the Initial Term and any Term thereafter
to do the following to the extent necessary in the performance of Services under
the Order:
a. digitize, convert, install, upload, select, order, arrange,
compile, combine, synchronize, use, reproduce, store, process, retrieve, transmit,
distribute, publish, publicly display, publicly perform and hyperlink the User Content;
and
b. make archival or back-up copies of the User Content and the
User Web site.
c. Except for the rights expressly granted above, IHSYSTEM is not
acquiring any right, title or interest in or to the User Content, all of which shall
remain solely with User.
d. IHSYSTEM, in its sole discretion, reserves the right (i) to
deny, cancel, suspend, transfer or alter, modify, correct, amend, change, program,
or take any other corrective action to protect the integrity and stability of the
Services (including altering, modifying, correcting, amending, changing, programming,
or taking any other corrective action regarding any malicious code, software or
related abusive activity, User Content and/or Web site(s)), and/or (ii) to comply
with any applicable laws, government rules, or requirements, requests of law enforcement,
or to avoid any liability, civil or criminal. User further agrees that IHSYSTEM
shall not be liable to User for any loss or damages that may result from such conduct.
6. Billing and Payment.
a. User will pay to IHSYSTEM the service fees for the Services
in the manner set forth in the Registration Form. Logon and verify your renew date
and service at https://secure.ihsystem.com
b. IHSYSTEM may increase the Service Fees (i) in the manner permitted
in the service description and (ii) at any time on or after expiration of the Initial
Term by providing ten (10) days prior written notice thereof to User.
c. The Service Fees do not include any applicable sales, use, revenue,
excise or other taxes imposed by any taxing authority with respect to the Services
or any software provided hereunder (excluding any tax on IHSYSTEM’s net income).
All such taxes may be added to IHSYSTEM’s invoices for the fees as separate
charges to be paid by User. All fees are fully earned when due and non-refundable
when paid.
d. Unless otherwise specified, all initial fees shall be payable
upon sign-up, and all subsequent fees and related charges shall be due and payable
when billed and on renew date, if by credit card, or if not by credit card, within
thirty (30) days after the date of the invoice. If any invoice is not paid within
seven (7) days after the date of the invoice, IHSYSTEM may charge User a late fee
of $15.00 for; in addition any amounts payable to IHSYSTEM not paid when due will
bear interest at the rate of one and one half percent (1.5%) per month or the maximum
rate permitted by applicable law, whichever is less.
e. If IHSYSTEM collects any payment due at law or through an attorney
at law or under advice therefrom or through a collection agency, or if IHSYSTEM
prevails in any action to which the User and IHSYSTEM are parties, User will pay
all costs of collection, arbitration and litigation, including, without limitation,
all court costs and IHSYSTEM’s reasonable attorneys' fees.
f. If any check is returned for insufficient funds IHSYSTEM may
impose a minimum processing charge of $25.00.
g. In the event that any amount due to IHSYSTEM is not paid when
due, IHSYSTEM, in its sole discretion, may immediately terminate this Agreement,
and/or withhold or suspend Services.
h. There may be a minimum $150.00 charge to reinstate accounts
that have been suspended or terminated.
i. Wire transfers will be assessed a minimum $35.00 charge.
j. There may be a minimum $35.00 charge for all credit card chargebacks.
k. User acknowledges and agrees that IHSYSTEM may pre-charge User's fees for the
Services to its credit card supplied by User during registration for the Initial
Term.
l. YOU ACKNOWLEDGE, AGREE AND AUTHORIZE US TO AUTOMATICALLY BILL
AND/OR CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL
TERM, UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED IN SECTION.
7. Payment Policies - General
a. Accounts will not be activated or reactivated without prior
payment.
b. All hosting fees and domain name renewal fees are due on or
before the due date of the renewing account and/or domain name.
c. Incomplete, incorrect or questionable signup information can
result in an account being suspended or terminated or NOT being activated. Some
accounts may be placed on hold for up to 72 hours, pending review of information
received.
d. Any losses or expenses experienced by the User, due to actions
taken by IHSYSTEM in response to Users non-payment, are not the responsibility of
IHSYSTEM.
8. Payment Policies - Payment Processing
a. IHSYSTEM’s preferred method of payment is credit card.
b. By purchasing our hosting services, you are agreeing to allow
IHSYSTEM to place your account on a recurring payment plan. The account will automatically
be re-billed according to the terms of the plan you select.
c. You grant IHSYSTEM permission to charge your credit card for
any and all services you request, including, but not limited to, hosting and/or
domain name renewals.
d. If we are unable to process a payment for your hosting plan
by its due date, your account will be cancelled for non-payment and you will not
be able to access your Web site or e-mail.
e. When an account is cancelled, all copies of the Web site and
e-mail files are permanently and irretrievably removed from our servers.
f. If an account has been suspended for non-payment, it will only
be reactivated upon payment of all overdue fees plus any reconnection fees.
g. If we make any refunds due to charges you dispute with your
credit card IHSYSTEM, we will cancel your account. The cancelled account will only
be reactivated once all disputed/refunded fees are resolved satisfactorily, and
we receive payment for any and all administrative fees incurred by IHSYSTEM as a
result of your dispute or charge-back request. We cannot guarantee any files or
e-mail will be available upon reactivation.
h. It is a violation of this Agreement for you to misuse or fraudulently
use credit cards, charge cards, electronic funds transfers, and/or electronic checks.
A determination of such misuse or fraudulent use shall be in our sole discretion.
Further, we may report all such misuses and fraudulent uses (as determined by us
in our sole discretion) to appropriate government and law enforcement authorities,
credit reporting services, financial institutions and credit card companies. In
these situations, you shall have waived any and all rights to privacy.
9. IHSYSTEM as Reseller or Licensor. IHSYSTEM is acting only as
a reseller or licensor of certain services, hardware, software and equipment used
in connection with the products and/or Services that were or are manufactured or
provided by a third party ("Non-IHSYSTEM Product"). IHSYSTEM shall not
be responsible for any changes in the Services that cause the Non-IHSYSTEM Product
to become obsolete, require modification or alteration, or otherwise affect the
performance of the Services. Any malfunction or manufacturer's defects of Non-IHSYSTEM
Product either sold, licensed or provided by IHSYSTEM to User or purchased directly
by User used in connection with the Services will not be deemed a breach of IHSYSTEM’s
obligations under this Agreement. Any rights or remedies User may have regarding
the ownership, licensing, performance or compliance of Non-IHSYSTEM Product are
limited to those rights extended to User by the manufacturer of such Non-IHSYSTEM
Product. User is entitled to use any Non-IHSYSTEM Product supplied by IHSYSTEM only
in connection with User's permitted use of the Services. User shall use its best
efforts to protect and keep confidential all intellectual property provided by IHSYSTEM
to User through any Non-IHSYSTEM Product and shall make no attempt to copy, alter,
reverse engineer, or tamper with such intellectual property or to use it other than
in connection with the Services. User shall not resell, transfer, export or re-export
any Non-IHSYSTEM Product, or any technical data derived therefrom, in violation
of any applicable United States or foreign law.
10. Internet Protocol (IP) Address Ownership. If IHSYSTEM assigns
User an Internet Protocol ("IP") address for User's use, the right to
use that IP address shall belong only to IHSYSTEM, and User shall have no right
to use that IP address except as permitted by IHSYSTEM in its sole and absolute
discretion in connection with the Services, during the term of this Agreement. IHSYSTEM
shall maintain and control ownership of all Internet Protocol numbers and addresses
that may be assigned to User by IHSYSTEM, and IHSYSTEM reserves the right to change
or remove any and all such Internet Protocol numbers and addresses, in its sole
and absolute discretion.
11. Caching. User expressly;
a. grants to IHSYSTEM a license to cache the entirety of the User
Content and User's Web site, including content supplied by third parties, hosted
by IHSYSTEM under this Agreement and
b. agrees that such caching is not an infringement of any of User's
intellectual property rights or any third party's intellectual property rights.
12. CPU Usage. User agrees that User shall not use excessive amounts
of CPU processing on any of IHSYSTEM’s servers. Any violation of this policy
may result in corrective action by IHSYSTEM, including assessment of additional
charges, disconnection or discontinuance of any and all Services, or termination
of this Agreement, which actions may be taken in IHSYSTEM’s sole and absolute
discretion. If IHSYSTEM takes any corrective action under this section, User shall
not be entitled to a refund of any fees paid in advance prior to such action.
13. Bandwidth and Disk Usage. IHSYSTEM shall provide User with
a certain volume of bandwidth, disk space and other resources, such as e-mail and/or
file-transfer-protocol ("FTP") accounts as described in IHSYSTEM’s
web pages related to such Services. The Services are intended for normal use only.
Any activity that results in excessive usage inconsistent with normal usage patterns
is strictly prohibited. User agrees that such bandwidth and disk usage shall not
exceed the amounts set by IHSYSTEM for the Services (the "Agreed Usage").
These allotments are optimized and dedicated towards serving the Content and User's
electronic mail services related solely to User's web hosting account(s) with IHSYSTEM.
Hosting space is intended for normal use only, and is limited to Web files, e-mail
and content of the hosted Web sites, not for storage of media or other data. Hosting
space may not be used as offsite storage for electronic files or for third party
electronic mail or FTP hosts. You are responsible for removing any files which do
not meet these requirements, and for adhering to any hosting space (disk usage)
limits allocated to your account(s). Failure to do so may result in removal and
deletion of such materials, and/or in discontinuation of your services or account,
which actions we may take in our sole discretion. IHSYSTEM will monitor User's bandwidth
and disk usage. IHSYSTEM, in its sole discretion, shall have the right to take any
corrective action if User's bandwidth or disk usage exceeds the Agreed Usage or
other improper storage or usage. Such corrective action may include the assessment
of additional charges, disconnection or discontinuance of any and all Services,
removal or deletion of User's Web site, User Content, User's electronic mail services
and/or other materials or termination of this Agreement, which actions may be taken
in IHSYSTEM’s sole and absolute discretion. If IHSYSTEM takes any such corrective
action under this section, User shall not be entitled to a refund or credit of any
fees paid prior to such action. User will comply with all applicable laws, rules
and regulations regarding User's Web site, User Content and/or User's electronic
mail services and will each, including bandwidth, disk space and other resources
only for lawful purposes. User may not utilize: the Services to copy material from
third parties (including text, graphics, music, videos or other copyrightable material)
without proper authorization; the Services to misappropriate or infringe the patents,
copyrights, trademarks or other intellectual property rights of any third party;
the Services to traffic in illegal drugs, gambling, obscene materials or any other
products or services that are prohibited under applicable law; the Services to export
encryption software to points outside the United States in violation of applicable
export control laws; the Services to forge or misrepresent message headers, whether
in whole or in part, to mask the originator of the message. If IHSYSTEM learns or
discovers that User is violating any law related to User's Web site, User Content
and/or User's electronic mail services, use of bandwidth, disk usage or Agreed Usage,
IHSYSTEM may be obligated to inform the necessary law enforcement and/or any related
agency(ies) of such conduct and may provide such agency(ies) with information related
to User, User's Web site, User Content and/or User's electronic mail. User is responsible
for bandwidth utilization, and monitoring bandwidth use to ensure the Web site does
not exceed the bandwidth allocated for the account(s) and otherwise complies with
this Agreement. IHSYSTEM will use commercially reasonable efforts to e-mail Users
who are at or near their bandwidth utilization limits, but IHSYSTEM does not take
responsibility if e-mail notification(s) is not received by the User. IHSYSTEM reserves
the right to discontinue service through the beginning of the next month for your
account in the event that it exceeds the bandwidth allotment.
14. Parked Domain Services. In addition to the applicable terms
and conditions contained herein:
a. If User signs up to register and park a domain name with IHSYSTEM,
User agrees to pay IHSYSTEM the annual fee a set forth on our Web site (the "Parked
Page Services"). User's annual billing date will be determined based on the
month User establishes the Parked Page Services with IHSYSTEM. Payments are non-refundable.
If for any reason IHSYSTEM is unable to charge User's payment method for the full
amount owed IHSYSTEM for the service provided, or if IHSYSTEM is charged a penalty
for any fee it previously charged to Your payment method, User agrees that IHSYSTEM
may pursue all available remedies in order to obtain payment. User agrees that among
the remedies IHSYSTEM may pursue in order to effect payment, shall include but will
not be limited to, immediate cancellation without notice to User of User's service.
IHSYSTEM reserves the right to charge a reasonable service fee for administrative
tasks outside the scope of its regular services. These include, but are not limited
to, User service issues that cannot be handled over e-mail but require personal
service, and disputes that require legal services. These charges will be billed
to the payment method we have on file for User.
b. User agrees to be responsible for notifying IHSYSTEM should
User desire to terminate use of any of the Parked Page Services, including, but
not limited to, those purchased. Notification of User's intent to terminate must
be provided to IHSYSTEM no earlier than thirty (30) days prior to User's billing
date but no later than ten (10) days prior to the billing date. In the absence of
notification from User, IHSYSTEM will automatically continue the Parked Page Services
indefinitely and will charge User's payment method that is on file with IHSYSTEM,
at IHSYSTEM’s then current rates. It is User's responsibility to keep their
payment method information current, which includes the expiration date if using
a credit card. In the event User terminates the Parked Page Services, moving their
Web site off of the IHSYSTEM hosting servers is User's responsibility. IHSYSTEM
will not transfer or FTP such Web site to another provider. Any change by User of
their name-server is not deemed cancellation of the Parked Page Services.
c. IHSYSTEM will provide User with the Parked Page Services as
long as User abides by the terms and conditions set forth herein and in each of
IHSYSTEM’s policies and procedures.
d. By using any of the Parked Pages Services, User agrees that
IHSYSTEM may point the domain name or DNS to one of IHSYSTEM’s or IHSYSTEM’s
affiliates web pages, and that they may place advertising on User's web page and
that IHSYSTEM specifically reserves this right. User shall have no right to any
compensation and shall not be entitled and shall have no right to receive any funds
related to the monetization of User's Parked Pages.
e. User agrees to indemnify and hold harmless IHSYSTEM for any
complications arising out of use of the Parked Page Services, including, but not
limited to, actions IHSYSTEM chooses to take to remedy User's improper or illegal
use of a Web site hosted by IHSYSTEM. User agrees it is not be entitled to a refund
of any fees paid to IHSYSTEM if, for any reason, IHSYSTEM takes corrective action
with respect to any improper or illegal use of the Parked Page Services.
f. If a dispute arises as a result of one or more of User's Parked
Pages, User will indemnify, defend and hold IHSYSTEM harmless for damages arising
out of such dispute. User also agrees that if IHSYSTEM is notified that a complaint
has been filed with a governmental, administrative or judicial body, regarding a
Web site hosted by IHSYSTEM, that IHSYSTEM, in its sole discretion, may take whatever
action IHSYSTEM deems necessary regarding further modification, assignment of and/or
control of the Web site to comply with the actions or requirements of the governmental,
administrative or judicial body until such time as the dispute is settled.
15. InstallCentral Terms. InstallCentral automates the installation
of a given open source application. Users are free to install open source applications
independently of InstallCentral by following the instructions provided by IHSYSTEM
or the organization that developed the open source application. When a User uses
an open source application, the User licenses it from the open source provider,
not from IHSYSTEM.
a. We do not provide support for the application once the application
has been successfully installed; we provide support only for the installation or
upgrade process. Any support requests regarding actual use of the application must
be directed to the organization or IHSYSTEM that developed the application.
b. The User is responsible for creating back-ups before upgrading
to the next version.
c. We can not guarantee that the version we currently provide is
the latest one being distributed by the vendor.
d. Any security risks including, but not limited to, hacking, phishing
and information piracy are the sole responsibility of the User.
e. We reserve the right to discontinue applications managed by
InstallCentral at any time.
f. InstallCentral applications are installed at the User's own
risk. We can not be held liable for lost data or damage caused by open source applications
provided through InstallCentral.
16. Standard and Private-Label Reseller Programs. In addition to
all terms and conditions described in this Agreement, the following shall also be
applicable to IHSYSTEM Wholesale, Wholesale Plus and Private-Label Resellers;
a. The Reseller agrees, on behalf of both the Reseller and each
User signed up by the Reseller, to comply with these Terms of Service.
b. In the event that a Reseller or a Reseller's User is determined
to be in violation of the Terms of Service, the Reseller shall, upon receipt of
notice of the violation, take prompt action to ensure that the account in question
is updated to be in full compliance with the Terms of Service.
c. IHSYSTEM is not responsible for the actions or misrepresentations
of Resellers. The Reseller hereby agrees to indemnify IHSYSTEM from and against
any and all claims made by any User that result from the Reseller's misrepresentation,
breach of the Terms of Service or other improper actions by the Reseller.
d. IHSYSTEM reserves the right to revise its Wholesale, Wholesale
Pluse and Private-Label Reseller Programs, AUP and the Terms of Service at any time.
Changes shall take effect when posted online.
e. Users who have been signed up by Resellers agree to operate
their Web sites in accordance with the Terms of Service.
f. Resellers cannot make any modifications to the IHSYSTEM Terms
of Service. Any such alterations shall be deemed a violation of the Terms of Service
and could result in a cancellation of a Reseller's account(s). IHSYSTEM is not responsible
for any modifications made to the Terms of Service by Resellers.
g. Resellers in the Wholesale Reseller Program assume all responsibility
for billing and technical support for each of their Users. IHSYSTEM reserves the
right to refuse inquiries made to the Support Team from the Customers of Resellers
in the Wholesale Reseller Program.
17. Property Rights.
a. IHSYSTEM hereby grants to User a limited, non-exclusive, non-transferable,
royalty-free license, exercisable solely during the term of this Agreement, to use
IHSYSTEM technology, products and services solely for the purpose of accessing and
using the Services. User may not use IHSYSTEM’s technology for any purpose
other than accessing and using the Services. Except for the rights expressly granted
above, this Agreement does not transfer from IHSYSTEM to User any IHSYSTEM technology,
and all rights, titles and interests in and to any IHSYSTEM technology shall remain
solely with IHSYSTEM. User shall not, directly or indirectly, reverse engineer,
decompile, disassemble or otherwise attempt to derive source code or other trade
secrets from any of the IHSYSTEM.
b. IHSYSTEM owns all right, title and interest in and to the Services
and IHSYSTEM’s trade names, trademarks, service marks, inventions, copyrights,
trade secrets, patents, know-how and other intellectual property rights relating
to the design, function, marketing, promotion, sale and provision of the Services
and the related hardware, software and systems ("Marks"). Noting in this
Agreement constitutes a license to User to use or resell the Marks.
18. Disclaimer of Warranty. User agrees to use all Services and
any information obtained through or from IHSYSTEM, at User's own risk. User acknowledges
and agrees that IHSYSTEM exercises no control over, and accepts no responsibility
for, the content of the information passing through IHSYSTEM’s host computers,
network hubs and points of presence or the Internet. THE SERVICES PROVIDED UNDER
THIS AGREEMENT ARE PROVIDED ON AN AS IS, AS AVAILABLE BASIS. NEITHER WE NOR ANY
OF OUR PARENT, SUBSIDIARY OR AFFILIATED CORPORATIONS, OR ANY OF THEIR RESPECTIVE
EMPLOYEES, OFFICERS, DIRECTORS, SHAREHOLDERS, AFFILIATES, AGENTS, ATTORNEYS, SUPPLIERS,
THIRD-PARTY INFORMATION PROVIDERS, MERCHANTS, LICENSORS OR THE LIKE (EACH, A "RELATED
PERSON") MAKE ANY WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING
BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
OR NON-INFRINGEMENT, FOR THE SERVICES OR ANY EQUIPMENT WE PROVIDE. NO RELATED PERSON
MAKES ANY WARRANTIES THAT THE SERVICES WILL NOT BE INTERRUPTED OR ERROR FREE; NOR
DO ANY OF THEM MAKE ANY WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE
USE OF THE SERVICES OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION,
SERVICES OR MERCHANDISE CONTAINED IN OR PROVIDED THROUGH THE SERVICES. WE ARE NOT
LIABLE, AND EXPRESSLY DISCLAIMS ANY LIABILITY, FOR THE CONTENT OF ANY DATA TRANSFERRED
EITHER TO OR FROM USER OR STORED BY USER OR ANY OF USER'S USERS VIA THE SERVICES
PROVIDED BY US NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY ANY RELATED PERSON,
WILL CREATE A WARRANTY; NOR MAY YOU RELY ON ANY SUCH INFORMATION OR ADVICE. The
terms of this section shall survive any termination of this Agreement.
19. Limited Warranty.
a. IHSYSTEM represents and warrants to User that the Services will
be performed (a) in a manner consistent with industry standards reasonably applicable
to the performance thereof; (b) at least at the same level of service as provided
by IHSYSTEM generally to its other Users for the same services; and (c) in compliance
in all material respects with the applicable Service Descriptions. User will be
deemed to have accepted such Services unless User notifies IHSYSTEM, in writing,
within thirty (30) days after performance of any Services of any breach of the foregoing
warranties. User's sole and exclusive remedy, and IHSYSTEM’s sole obligation,
for breach of the foregoing warranties shall be for IHSYSTEM, at its option, to
re-perform the defective Services at no cost to User, or, in the event of interruptions
to the Services caused by a breach of the foregoing warranties, issue User a credit
in an amount equal to the current monthly service fees pro rated by the number of
hours in which the Services have been interrupted. IHSYSTEM may provision the Services
from any of its data centers and may from time to time re-provision the Services
from different data centers.
b. The foregoing warranties shall not apply to performance issues
or defects in the Services (a) caused by factors outside of IHSYSTEM’s reasonable
control; (b) that resulted from any actions or inactions of User or any third parties;
or (c) that resulted from User's equipment or any third-party equipment not within
the sole control of IHSYSTEM. EXCEPT AS EXPRESSLY PROVIDED IN THIS SECTION, WE MAKE
NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO
THE SERVICES OR ANY SOFTWARE PROVIDED UNDER THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION,
ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT
OF THIRD-PARTY RIGHTS, AND WE HEREBY EXPRESSLY DISCLAIM THE SAME. WITHOUT LIMITING
THE FOREGOING, ANY THIRD-PARTY PRODUCT OR SERVICE PROVIDED TO USER HEREUNDER IS
PROVIDED "AS IS" WITHOUT ANY CONDITION OR WARRANTY WHATSOEVER. WE DO NOT
WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR COMPLETELY SECURE.
20. Limitation of Liability.
a. IN NO EVENT WILL OUR LIABILITY IN CONNECTION WITH THE SERVICES,
ANY SOFTWARE PROVIDED HEREUNDER OR ANY ORDER, WHETHER CAUSED BY FAILURE TO DELIVER,
NON-PERFORMANCE, DEFECTS, BREACH OF WARRANTY OR OTHERWISE, EXCEED THE AGGREGATE
SERVICE FEES PAID TO US BY YOU DURING THE 3-MONTH PERIOD IMMEDIATELY PRECEDING THE
EVENT GIVING RISE TO SUCH LIABILITY.
b. WE CANNOT GUARANTEE CONTINUOUS SERVICE, SERVICE AT ANY PARTICULAR
TIME, INTEGRITY OF DATA, INFORMATION OR CONTENT STORED OR TRANSMITTED VIA THE INTERNET.
WE WILL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO, OR ANY CORRUPTION, ERASURE,
THEFT, DESTRUCTION, ALTERATION OR INADVERTENT DISCLOSURE OF, DATA, INFORMATION OR
CONTENT TRANSMITTED, RECEIVED OR STORED ON ITS SYSTEM.
c. EXCEPT AS EXPRESSLY PROVIDED BELOW, NEITHER PARTY SHALL BE LIABLE
IN ANY WAY TO THE OTHER PARTY OR ANY OTHER PERSON FOR ANY LOST PROFITS OR REVENUES,
LOSS OF USE, LOSS OF DATA OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS, LICENSES
OR SERVICES OR SIMILAR ECONOMIC LOSS, OR FOR ANY PUNITIVE, INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR SIMILAR DAMAGES OF ANY NATURE, WHETHER FORESEEABLE OR NOT, UNDER
ANY WARRANTY OR OTHER RIGHT HEREUNDER, ARISING OUT OF OR IN CONNECTION WITH THE
PERFORMANCE OR NON-PERFORMANCE OF ANY ORDER, OR FOR ANY CLAIM AGAINST THE OTHER
PARTY BY A THIRD PARTY, REGARDLESS OF WHETHER IT HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH CLAIM OR DAMAGES.
d. The limitations contained in this Section apply to all causes
of action in the aggregate, whether based in contract, tort or any other Terms of
Service theory (including strict liability), other than claims based on fraud or
willful misconduct. The limitations contained in Section 15 shall not apply to User's
indemnification obligations.
e. Notwithstanding anything to the contrary in this Agreement,
IHSYSTEM’s maximum liability under this Agreement for all damages, losses,
costs and causes of actions from any and all claims (whether in contract, tort,
including negligence, quasi-contract, statutory or otherwise) shall not exceed the
actual dollar amount paid by User for the Services which gave rise to such damages,
losses and causes of actions during the 3-month period prior to the date the damage
or loss occurred or the cause of action arose.
f. User understands, acknowledges and agrees that if IHSYSTEM takes
any corrective action under this Agreement because of an action of User or one if
its Users or a reseller, that corrective action may adversely affect other Users
of User or other reseller Users, and User agrees that IHSYSTEM shall have no liability
to User, any of its Users or any Reseller User due to such corrective action by
IHSYSTEM.
g. This limitation of liability reflects an informed, voluntary
allocation between the parties of the risks (known and unknown) that may exist in
connection with this Agreement. The terms of this section shall survive any termination
of this Agreement.
21. Indemnification. User agrees to indemnify, defend and hold
harmless IHSYSTEM and its parent, subsidiary and affiliated companies, and each
of their respective officers, directors, employees, shareholders, attorneys and
agents (each an "indemnified party" and, collectively, "indemnified
parties") from and against any and all claims, damages, losses, liabilities,
suits, actions, demands, proceedings (whether legal or administrative), and expenses
(including, but not limited to, reasonable attorney's fees) threatened, asserted,
or filed by a third party against any of the indemnified parties arising out of
or relating to User's use of the Services, (ii) any violation by User of the AUP,
(iii) any breach of any representation, warranty or covenant of User contained in
this Agreement or (iv) any acts or omissions of User. The terms of this section
shall survive any termination of this Agreement.
22. Waiver of Jury Trial
a. Both You and IHSYSTEM hereby agree to waive all respective rights
to a jury trial of any claim or cause of action related to or arising out of this
Agreement.
b. The scope of the waiver is intended to be all encompassing of
any and all disputes that may be filed in any court and that relate to the subject
matter herein, including without limitation, contract claims, tort claims, breach
of duty claims, and all other common law and statutory claims.
c. You and IHSYSTEM each acknowledge that the waiver is a material
inducement for each party to enter into a business relationship, that each party
has already relied on the waiver in entering into this Agreement and that each will
continue to rely on the waiver in their related future dealings.
d. Each party further warrants and represents that each has had
the opportunity to have counsel review this Agreement and this waiver.
e. The waiver is irrevocable, meaning that it may not be modified
either orally or in writing, and the waiver shall apply to any subsequent amendments,
renewals, supplements or modifications to this Agreement. In the event of litigation,
this Agreement may be filed as written consent to a trial by court.
23. Miscellaneous.
a. Independent Contractor. IHSYSTEM and User are independent contractors
and nothing contained in this Agreement places IHSYSTEM and User in the relationship
of principal and agent, master and servant, partners or joint venturers. Neither
party has, expressly or by implication, or may represent itself as having, any authority
to make contracts or enter into any agreements in the name of the other party, or
to obligate or bind the other party in any manner whatsoever.
b. Governing Law; Jurisdiction. Any controversy or claim arising
out of or relating to this Agreement, the formation of this Agreement or the breach
of this Agreement, including any claim based upon arising from an alleged tort,
shall be governed by the substantive laws of the State of Arizona. The United Nations
Convention on Contracts for the International Sale of Goods does not apply to this
Agreement. Any suit, action or proceeding concerning this agreement must be brought
in a state or federal court located in Maricopa, Arizona. EACH OF THE PARTIES HEREBY
IRREVOCABLY CONSENTS TO THE EXCLUSIVE JURISDICTION OF SUCH COURTS (AND OF THE APPROPRIATE
APPELLATE COURTS THEREFROM) IN ANY SUCH SUIT, ACTION OR PROCEEDING AND IRREVOCABLY
WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY OBJECTION WHICH IT
MAY NOW OR HEREAFTER HAVE TO THE LAYING OF THE VENUE OF ANY SUCH SUIT, ACTION OR
PROCEEDING IN ANY SUCH COURT OR THAT ANY SUCH SUIT, ACTION OR PROCEEDING WHICH IS
BROUGHT IN ANY SUCH COURT HAS BEEN BROUGHT IN AN INCONVENIENT FORUM.
c. Headings. The headings herein are for convenience only and are
not part of this Agreement.
d. Entire Agreement; Amendments. This Agreement, including documents
incorporated herein by reference, supersedes all prior discussions, negotiations
and agreements between the parties with respect to the subject matter hereof, and
this Agreement constitutes the sole and entire agreement between the parties with
respect to the matters covered hereby. In case of a conflict between this Agreement
and any purchase order, service order, work order, confirmation, correspondence
or other communication of User or IHSYSTEM, the terms and conditions of this Agreement
shall control. No additional terms or conditions relating to the subject matter
of this Agreement shall be effective unless approved in writing by any authorized
representative of User and IHSYSTEM. This Agreement may not be modified or amended
except by another agreement in writing executed by the parties hereto; provided,
however, that these Terms of Service may be modified from time to time by IHSYSTEM
in its sole discretion, which modifications will be effective upon posting to IHSYSTEM’s
Web site.
e. Severability. All rights and restrictions contained in this
Agreement may be exercised and shall be applicable and binding only to the extent
that they do not violate any applicable laws and are intended to be limited to the
extent necessary so that they will not render this Agreement illegal, invalid or
unenforceable. If any provision or portion of any provision of this Agreement shall
be held to be illegal, invalid or unenforceable by a court of competent jurisdiction,
it is the intention of the parties that the remaining provisions or portions thereof
shall constitute their agreement with respect to the subject matter hereof, and
all such remaining provisions or portions thereof shall remain in full force and
effect.
f. Notices. All notices and demands required or contemplated hereunder
by one party to the other shall be in writing and shall be deemed to have been duly
made and given upon date of delivery if delivered in person or by an overnight delivery
or postal service, upon receipt if delivered by facsimile the receipt of which is
confirmed by the recipient, or upon the expiration of five days after the date of
posting if mailed by certified mail, postage prepaid, to the addresses or facsimile
numbers set forth below the parties' signatures. Either party may change its address
or facsimile number for purposes of this Agreement by notice in writing to the other
party as provided herein. IHSYSTEM may give written notice to User via electronic
mail to the User's electronic mail address as maintained in IHSYSTEM’s billing
records.
g. Waiver. No failure or delay by any party hereto to exercise
any right or remedy hereunder shall operate as a waiver thereof, nor shall any single
or partial exercise of any right or remedy by any party preclude any other or further
exercise thereof or the exercise of any other right or remedy. No express waiver
or assent by any party hereto to any breach of or default in any term or condition
of this Agreement shall constitute a waiver of or an assent to any succeeding breach
of or default in the same or any other term or condition hereof.
h. Assignment; Successors. User may not assign or transfer this
Agreement or any of its rights or obligations hereunder, without the prior written
consent of IHSYSTEM. Any attempted assignment in violation of the foregoing provision
shall be null and void and of no force or effect whatsoever. IHSYSTEM may assign
its rights and obligations under this Agreement, and may engage subcontractors or
agents in performing its duties and exercising its rights hereunder, without the
consent of User. This Agreement shall be binding upon and shall inure to the benefit
of the parties hereto and their respective successors and permitted assigns.
i. Limitation of Actions. No action, regardless of form, arising
by reason of or in connection with this Agreement may be brought by either party
more than two years after the cause of action has arisen.
j. Counterparts. If this Agreement is signed manually, it may be
executed in any number of counterparts, each of which shall be deemed an original
and all of which together shall constitute one and the same instrument. If this
Agreement is signed electronically, IHSYSTEM’s records of such execution shall
be presumed accurate unless proven otherwise.
k. Force Majeure. Neither party is liable for any default or delay
in the performance of any of its obligations under this Agreement (other than failure
to make payments when due) if such default or delay is caused, directly or indirectly,
by forces beyond such party's reasonable control, including, without limitation,
fire, flood, acts of God, labor disputes, accidents, acts of war or terrorism, interruptions
of transportation or communications, supply shortages or the failure of any third
party to perform any commitment relative to the production or delivery of any equipment
or material required for such party to perform its obligations hereunder.
l. No Third-Party Beneficiaries. Except as otherwise expressly
provided in this Agreement, nothing in this Agreement is intended, nor shall anything
herein be construed to confer any rights, Terms of Service or equitable, in any
Person other than the parties hereto and their respective successors and permitted
assigns. Notwithstanding the foregoing, User acknowledges and agrees that any supplier
of third-party product or service that is identified as a third-party beneficiary
in the Service Description, is an intended third-party beneficiary of the provisions
set forth in this Agreement as they relate specifically to its products or services
and shall have the right to enforce directly the terms and conditions of this Agreement
with respect to its products or services against User as if it were a party to this
Agreement.
m. Government Regulations. User may not export, re-export, transfer
or make available, whether directly or indirectly, any regulated item or information
to anyone outside the United States in connection with this Agreement without first
complying with all export control laws and regulations which may be imposed by the
United States government and any country or organization of nations within whose
jurisdiction User operates or does business.
n. Marketing. User agrees that during the term of this Agreement
IHSYSTEM may publicly refer to User, orally and in writing, as a User of IHSYSTEM.
Any other public reference to User by IHSYSTEM requires the written consent of User
24. Cancellation Policy
Please send us 30 days notice before your renewal date, we must receive a written notice or ticket in support.ihsystem.com.
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